Inked / Used Pen (except for Warranty Reasons) Pens bought from Clearance Sale, or any Buy One Get One promo It must also be in the original packaging with all the original warranty cards and any accessories that it came with. To be eligible for a return, your item must be unused / un-inked and in the same condition that you received it. Please see exceptions on our Policy Page. If 14 days have gone by since your purchase, unfortunately, we can not offer you a refund or exchange.
Our policy lasts 14 days from the date of order. We strongly advise that you read the below to ensure that your return request is approved. To start a return please visit our RETURN PORTAL.
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