The best way to fix this issue is to reinstall Microsoft Live Essentials. If you encounter the Windows 10 can’t play MP4 files/MP4 file not playing issue when using Windows Movie Maker, you should consider whether there is something wrong with Microsoft Live Essentials. This solution is especially for Windows Movie Maker. Solution 4: Reinstall Microsoft Live Essentials Follow the on-screen wizards to fix Windows 10 can’t play MP4 files.Select Windows Media Player Settings from the troubleshooter's list.Click Troubleshooting from Control Panel.Use Windows Search to search for control panel and click the first search result.You can also access Troubleshooter via Control Panel: Use Windows Troubleshooter via Control Panel Follow the on-screen guide to solve the issue you are facing. Click Run the troubleshooter to open Windows Troubleshooter.Ħ. Scroll down to find Video Playback from the right panel and click it.ĥ. Click Troubleshoot from the left menu to enter the Troubleshoot section.Ĥ. Here is a simple guide on how to use this tool to fix the Windows 10 can’t play MP4 or MP4 files not playing issue:ģ. Many users have reported that they have solved the MP4 files not playing on Windows 10 issue by using this tool.
Windows 10 Troubleshooter is a Windows snap-in tool that can be used to solve a lot of hardware issues on your computer. Solution 3: Run the Troubleshooter on Windows 10 You can just select one according to your situation. Most third-party MP4 players come with the necessary video codecs.
Usually, Windows Media Player doesn’t come with all the necessary video codecs and this is always the cause of Windows 10 can’t play MP4 files.īut if you don’t know which video codec should be installed or you don’t want to install any video codec, you can try another MP4 player Windows 10 like VLC Media Player, Real Player, KM Player, and more. However, if the issue persists, you will need to try the next solution. If you want to install other codec packs, you can search for it on the internet and use the official source to download it for installation.Īfter installing the necessary codec, your Windows should be able to play MP4 files. You can go to the K-Lite Codec Pack download page to download this codec and then install it on your PC. Which codecs should be installed on your computer? One of the commonly-used codec packs is K-Lite Codec Pack.
So, when you encounter the issue of Windows 10 can’t play MP4, you can first try to install the necessary codecs and then check whether the issue can be solved. If the necessary codecs are not correctly installed, you will be unable to play MP4 videos successfully on your Windows 10 computer. Like other multimedia digital containers, it relies on different codecs to work properly. You know that the MP4 video format is a digital multimedia container format.
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